17JUL - Assistant Program Officer, Cultural Vistas - Deadline: N/A

Organization Description

Cultural Vistas is a nonprofit exchange organization promoting global understanding and collaboration among individuals and institutions. We develop international professional experiences that create more informed, skilled, and engaged citizens. Our programs empower people to drive positive change in themselves, their organizations, and society.

Location – Washington DC

Job Description

Assistant Program Officer supports and assists with the operations of the International Visitor Leadership Program (IVLP) through customer service, administrative, compliance, and program support efforts.

Job Responsibilities

  • Essential Duties and Responsibilities:
  • - Program Management and Support -
  • Assists in the design, planning, and implementation of multiple IVLP projects throughout the program year with necessary guidance.
  • Provides assistance with research and development of project logistics and program ideas.
  • Provides superior administrative support with regard to scheduling, preparing materials, and assisting with briefings/openings.
  • Conducts site visits to ensure partners meet program requirements.
  • Supports budget administration and overall timeline tracking.
  • Assist in program marketing and mass mailings of materials.
  • Takes proactive approach to improve business functions and workflow within department.
  • Other tasks as assigned.
  • - Client Relationship Management -
  • Provides direct and on-going relationship management through education, assistance, and proactive communication with program participants.
  • Provides superior customer service through phone/ e-mail/mail communications with internal and external stakeholders; including applicants, participants, U.S. companies, and immigration attorneys.
  • - Professional Development -
  • Develops and maintains an advanced knowledge of legal regulations, Cultural Vistas policies, and their applications.
  • Develops and maintains industry knowledge by seeking out educational workshops, classes and related publications.
  • Strong personal commitment to continual professional development.
  • Works in accordance with the mission, goals, values and strategic direction of Cultural Vistas.

Job Requirements

  • Skills and Abilities Required:
  • Advanced understanding of program management with ability to conduct site visits; project implementation; developing understanding of budget.
  • Ability to take accountability for multiple assignments / projects simultaneously, prioritize workload, organize, and make decisions in a deadline driven environment.
  • Strong analytical skills, good judgment and critical thinking skills.
  • Demonstrated ability to maintain proactive, flexible, inventive approach.
  • Possess commitment to professionalism and communicability.
  • Ability to provide excellent customer service for both internal and external customers.
  • Ability to exhibit a collegial attitude and excel within a collaborative team working environment.
  • Strong ability to communicate effectively within a multi-cultural environment and with people from diverse cultures and countries.
  • Strong personal commitment to continual professional development.
  • Interest in and commitment to the mission of Cultural Vistas.
  • Foreign language skills a plus.
  • Computer Equipment and Software Experience Required:
  • Must be proficient in Microsoft Suite products.
  • Education and Experience Required:
  • Education: Bachelor’s degree required; International Relations, Business, Education, or other related degree preferred.
  • Years of Experience: Minimum of 2-3 years of administrative, customer service, client relations management or program management experience required. Prior international and/or educational experience strongly preferred.
  • Physical Demands of Position:
  • Work on weekends, holidays, and evenings may be required.
  • Demonstrated ability to anticipate outcomes and problem-solve.

Cultural Vistas is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity and expression, age, national origin, ancestry, citizenship, disability, or veteran status.

How to Apply

Apply at culturalvistas.hyrell.com.

Deadline – N/A