Director, Membership Analysis, Membership Department (Volunteer Position)

Young Professionals in Foreign Policy (YPFP) is a nonprofit, nonpartisan organization committed to fostering the next generation of foreign policy leaders. Founded in 2004 and run by a team of more than 100 dedicated volunteers, YPFP has grown from a start up to a global community of 10,000 young professionals in more than 60 countries with branches in Washington, New York, London, and Brussels.

Position Description:

The Director of Member Analysis will be responsible for the planning, execution, and ongoing management of YPFP’s member analysis program. In coordination with the Managing Director and Vice-President of Membership, the Director will design and publish member analysis products, manage YPFP’s membership database, and manage a team of approximately 6 volunteers. The successful candidate will demonstrate outstanding analytic skills, the ability to manage a team, and independently initiative.   The candidate must possess competency in data manipulation. Experience in statistics or computer programming is highly desired. 

Specific Roles and Responsibilities:

  • Lead the Membership Analysis team, in collaboration with the Managing Director for Membership. The member analysis team will be made of approximately 6 volunteer staff.
  • Manage team efforts to create engaging graphical presentations on membership interests, activities, background, and recruitment for a variety of audiences.
  • Provide membership analysis support to YPFP branches and global operations, including evaluation and processing of membership information from YPFP’s database.
  • Design and implement annual member and staff surveys.
  • Work with the director of engagement to identify the most effective ways to communicate with members based on their demographics, profession, education, geography, and areas of interest.
  • Maintain and edit YPFP membership databases, including member contact information, and troubleshoot membership-related permission issues with the YPFP website.
  • Serve as the point of contact and coordinator for membership-related services in other departments (i.e. Liaisons, Benefits, Blog, Discussion Groups, and Joblink), and provide on-the-job training or guidence for member focused technology platforms.
  • Provide assistance to other membership department projects and represent the membership department at events.
  • Answer member inquiries sent to membership@ypfp.org.

Eligibility and Requirements:

  • YPFP Member (dues-paying), based in Washington, D.C.
  • Resourcefulness, entrepreneurship, and ability to manage a team.
  • Strong analytically skills.  Ability to interpret large data sets and social media usage.
  • Competency in data manipulation and analysis, Microsoft Excel, Access Database.
  • Knowledge of importing and exporting data using xml, csv or similar formats.
  • Excellent interpersonal and cross-organizational communications skills.
  • Experience with statistics and computer programming highly desired.
  • Familiarity with Google Apps, Customer Relations Management (CRM) tools, Sharepoint, and other wiki/shared document library tools highly desired.
  • Ability and willingness to learn new technologies quickly with little training by exploring, and by using books, manuals, and on-line help.
  • Ability to handle multiple activities, manage priorities and meet tight time-lines.
  • Ability to attend a membership department staff meeting once per month.
  • This position requires a minimum commitment of 10 to 15 hours per week, availability to attend meetings and events on weeknights (after 5 pm), and the ability to respond to email inquiries in 24 hours under normal circumstances.
  • One year commitment to position, following a 3-month probationary period.

To join the staff of YPFP DC, please contact recruiting@ypfp.org with a letter of interest and resume. Please include the position title in the subject line.