Communications Officer - Cities Alliance Secretariat

Background Information - UNOPS

UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner. Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity. Working in some of the world's most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations. We employ more than 6,000 personnel and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of offices, we oversee activities in more than 80 countries.

Background information - GPSO

Based in Copenhagen, Denmark, the Global Partner Services Office (GPSO) develops and manages a portfolio of projects and services delivered in various locations across the globe. GPSO supports partners such as the World Bank, the European Union, the Department of Peacekeeping operations, the United Nations Mine Action Service, the Global Fund, and the Millennium Challenge Corporation, amongst others. This global portfolio constitutes a substantial volume of UNOPS project delivery.

As part of its mandate, UNOPS is able to act as Trustee and provide the Secretariat of a range of international organisations. The Consultative Group of the Cities Alliance, an internationally-recognised global partnership, has selected UNOPS to perform these functions. The Cities Alliance is global partnership for urban poverty reduction and the promotion of cities in sustainable development. The Cities Alliance is governed by a Charter adopted by its members. The Consultative group is the primary decision-making body of the organisation, and has delegated a number of roles and responsibilities to the Executive Committee. The Cities Alliance Secretariat is provided by UNOPS, and based in Brussels, Belgium.

The Communications Officer has a range of duties. Reporting to the Director, s/he has primary responsibility for coordinating the production of Cities Alliance's communication material, ensure the web presence of the organization and the dissemination of CA's knowledge material as well as organize various CA events at the local and global level.

Competencies

  • Leadership . Proven supervisory ability and/or strategic and operational leadership for given assignments. Ability to maintain effective working relations both as a team member and team leader.
  • Teamwork Skills . Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
  • Organising and Quality Orientation . Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
  • Results orientation. Demonstrated ability to deliver given assignments. Identifies critical factors and focuses energy to achieve them.
  • Decision Making . Demonstrated ability to apply good judgment and decision making skills.
  • Communication Skill . Strong spoken and written communication skills.
  • Creativity and Innovation . Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.
  • Ability to Learn . Willingness to keep abreast of new developments.

Functional Responsibilities

1. Lead, coordinate and manage the development and implementation of a corporate communication, advocacy and branding strategy in line with corporate goals and priority areas. Working with external and internal stakeholders and service providers on a strategy and action plan for a three years implementation period.

Key results (next 12 months):

  • An updated communication, advocacy and branding strategy is submitted;
  • Communication activities are being programmed in the Medium Term Strategy of the CA;
  • A three year action plan outlining the communication and advocacy activities of the Cities Alliance is developed.

2. Manage and coordinate the organization of all CA events. Working with external service providers and in coordination with the CA team to ensure that the Cities Alliance is present with own contributions at global events, such as the World Urban Forum, Africities, Common Wealth Government Forum, etc. Additionally, lead the establishment of a bimonthly Cities Alliance Forum in Brussels providing a regular outreach event for European and local constituencies.

Key results (next 12 months):

  • Establishment of a schedule for the Cities Alliance Forum in Brussels and ensure its implementation;
  • Organization of the official CA launch in Europe;
  • Plan and implement contributions of the CA to the Metropolis World Congress October 2014 in Hyderabad (India).

3. Design, implement and manage the production and dissemination of all CA communication material. Supervise and liaise with suppliers to produce any CA related publications including content management, norms for photography, video production, publishing, design, and liaison with printers. Development of corporate communication materials, including brochures, briefing materials, donor bulletins, brochures, factsheets, banners, updated information leaflets and press releases, for CA in coordination with relevant staff members.

Key results (next 12 months):

  • Establishment of a production pipeline for CA publications including the identification and contracting of vendors;
  • Coordinate the development of a scoping exercise for CA's dissemination channels and establish a permanent system for disseminating communication and knowledge material to targeted audiences, such as for stakeholders in Country Programmes
  • Ensure the production and delivery of regular CA periodicals to targeted audiences, such as for the Quarterly E-Newsletter, CIVIS, etc.;
  • Provide substantive inputs to the CA annual and first effectiveness report and ensure its production.

4. Manage the maintenance of the CA website and other social media channels. Supervise the design and maintenance of the CA website based on corporate requirements in cooperation with relevant staff members including generation, preparation and editing of content for the web sites to ensure material is consistent and up to date under effective use of social media tools (Facebook, Twitter, Tumblr, etc)

Key results (next 12 months):

  • Identify and contract a vendor for maintaining the CA website;
  • Content for the CA website permanently produced and published;
  • CA Social Media Channels updated and maintained.

5. Take the lead in the production of Short Stories and diverse communication materials for various outreach channels and audiences, especially the media . Provides support to CA Programme Unit to boost visibility and awareness on CA projects including identification of storylines for publications and lessons contributing to debates on key development issues and addressing problematic coverage; Compiling specialized media coverage press packages for projects as deemed necessary and planning dissemination to strategic target audiences. Promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications with relevant staff members; Arrange media briefings and trips and respond effectively to inquiries to media as well as for public information materials.

Key results (next 12 months):

  • Develop a press kit/extended CA brochure on the CA and its operations;
  • Write up to three press releases in the next 12 months on key CA events;
  • A story of Cities Alliance Country Programme appears at least once a year in the national press in the respective partner country;
  • Provide cross support to staff members attending global events.

Impact of results

Enhanced visibility and recognition of the Cities Alliance as a global partnership and of the key policy areas of the organization. Improved communication within the partnership and beyond that leads to stronger ownership by members and partners; and increased level of access of information on CA's work including cutting edge project outputs, lessons learnt, etc. by its own constituencies as well as a wider set of local and global audiences.
 

Education/Experience/Language requirements

  • Master's degree in communication studies or journalism
  • At least 7 years working experience in development communication or journalism at national or international level
  • Exposure to the core work of CA's mandate (slum upgrading, city development, national urban policies) is an asset
  • Demonstrated experience in writing articles, press releases and texts for professional publications
  • Excellent writing skills
  • Excellent knowledge and skills in computer applications of MS Office, desktop publishing programs, and website design and management
  • Experience working in a multi-cultural environment
  • Fluency in English and French is required, working knowledge of Spanish is desirable.

Contract type, level and duration

Contract type: FTA

Contract level: P-4

Contract duration: one year, renewable subject to available funds and satisfactory performance For more details about United Nations staff contracts, please follow this link:

http://www.unops.org/english/whoweneed/contract-types/Pages/United-Natio...
 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time (CET)
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.