Client Services Director

Job Description

The GreenPoint Group is seeking a dynamic, high integrity, and results‐oriented professional with the ability to serve clients well and interface with government, private sector, and other important constituencies. The right individual will have the ability to contribute meaningfully to discussions of high‐level strategy as well as demonstrate excellence in supporting execution of clients’ interests on specific initiatives. Organizational and execution abilities in China are of paramount importance in this role, as are communication skills and the ability to develop relationships with diverse constituencies.

 

This position offers a unique opportunity to connect public policy and business strategy in support of clients in key industries in China. GreenPoint is very selective in its work with clients and aspires to the highest level of integrity in all of its operations. Candidates should be able to demonstrate a track record of sound judgment in the context of complex political and commercial matters. This role is well suited to an individual with a passion for business excellence with a long‐term desire to contribute meaningfully to society and U.S.‐China relations.

Job Responsibilities

Primary responsibilities of the Client Services Director include (but are not limited to) the following:

Client Service

  • Within dynamic client team context, provide execution and advisory services on behalf of multiple GreenPoint’s clients that may entail:
  1. Strategy development, coordination and execution of client service delivery
  2. Memo and briefing paper drafting
  3. Trip logistics and meeting support
  4. Support short and long term client initiatives
  • Proactively work with team members to develop better, more innovative tools and methods of client service

Outreach and Intelligence Gathering

  • Effectively represent GreenPoint in outreaching to and engaging with stakeholders in the policy, commercial, academic, and social communities
  • Actively gather relevant policy, commercial, economic, and social research and intelligence

Business Development

  • Support and participate in business development activities

The ideal candidate will demonstrate the following:

Organization and Execution

  • Highly organized, action oriented, and efficient
  • Proven ability to execute complex projects and lead diverse teams in fast‐moving, high‐pressure environments
  • Demonstrated success proactively executing multiple initiatives on tight deadlines

Team Player

  • Trustworthy, reliable, dedicated
  • Values colleagues and delights clients
  • High dependability, low ego in small and remote team environments

Relationship and Network Development

  • Extensive existing relationship networks in U.S.‐China relations and within China’s political, thought leader, and commercial communities
  • Knack for and proven experience in cultivating existing and establishing new relationships with various stakeholders
  • Natural ability to communicate comfortably and effectively (verbally and in writing in both Chinese and English) with key stakeholders and GreenPoint clients
  • Demonstrated pursuit of better methods in achieving objectives
  • An entrepreneurial spirit that thrives in a fast-paced and close‐knit work culture
  • Brings a strategic mindset to client services and the needs of corporate executives

Innovative, Entrepreneurial, Strategic

  • Demonstrated judgment and decision making capabilities
  • Substantive analytical experience with a deep understanding of China’s political, social, commercial, and economic dynamics

Job Requirements

  • Post‐graduate degree preferred
  • Five or more years professional working experience
  • Demonstrated commitment to advancing U.S.‐China relations
  • Fluent Chinese, fluent English
  • Salary is competitive and commensurate with relevant experience and qualifications. Benefits provided.

How To Apply

Please send resume and cover letter to info@greenpoint-group.com