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27NOV - Assistant Program Officer - Cultural Vistas - Deadline: N/A

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Organization Description
Founded in 1963, Cultural Vistas is a nonprofit exchange organization promoting global understanding and collaboration among individuals and institutions. We develop international professional experiences that create more informed, skilled, and engaged citizens. Our programs empower people to drive positive change in themselves, their organizations, and society.

We believe that sustained immersion in a country and language and professional experience, even more than travel or study abroad, promotes confidence and skills that create successful careers and nurture leaders, whether they are community activists or change agents at a global level.

Every year our 30-plus unique exchange programs reach thousands of individuals and organizations in the United States and more than 140 countries around the world. We invite you to join us as we work together to reach thousands more.

Job Description
The APO supports the Program Officer in the administration of two professional fellowship programs, in addition to one associated alumni network. The APO assists in marketing, application processing, selection and pre-departure orientation of participants.

Location – 440 Park Ave South, 2nd Floor, New York, NY

Job Responsibilities

  • - Program Management -
  • Facilitates professional exchanges from beginning of application process to completion of program, with necessary guidance.
  • Administrative tasks, including, but not limited to: o Filing/scanning applications, depositing/requesting checks, maintaining participant and alumni database for both programs
  • Supports budget administration and overall timeline tracking. Assists the Program Officer by preparing budget reports and closing grants for the RBFAA.
  • Assists in coordination of all marketing activities: events, presentations, trips, job fairs, production of marketing materials, direct mailings, and online marketing.
  • Assists with organizing and coordinating annual orientation and selection meetings.
  • Reads and assesses applications for CVF, conducts interviews in conjunction with Program Officer.
  • Assists in the coordination and monitoring of fellows’ language instruction.
  • Assists Program Officer in German language assessments of Bosch Fellows.
  • Other tasks as assigned.
  • - Client Relationship Management -
  • Provides superior customer service through phone/e-mail/mail communications with internal and external stakeholders; including applicants, participants, alumni, and domestic and foreign stakeholders.
  • Provides direct and on-going client relationship management through education, assistance, and proactive communication.
  • Acts as main point of contact for RBFAA affairs for external relations. Coordinates alumni events for RBFAA, sets up and participates in RBFAA board conference calls, supports board members in their roles with regular updates and follow-up. Updates alumni database, website, and social media sites. Coordinates fundraising initiatives. Assists in budget and financial reporting for alumni association.
  • - Professional Development -
  • Grows and maintains an advanced knowledge of legal regulations, Cultural Vistas policies, and their applications.
  • Takes proactive approach to help improve business functions and workflow within department.
  • Strong personal commitment to continual professional development.
  • Grows and maintains industry knowledge by seeking out educational workshops, classes, and related publications.
  • Works in accordance with the mission, goals, values and strategic direction of Cultural Vistas.

Job Requirements

  • Working proficiency in German language required.
  • Advanced understanding of program management with ability to implement projects.
  • Event planning and marketing experience, high-profile audiences preferred.
  • Ability to take accountability for multiple/simultaneous projects, prioritize workload, to organize, and make decisions in a deadline sensitive environment.
  • Demonstrated ability to anticipate outcomes and problem solve.
  • Strong analytical skills, good judgment and critical thinking skills.
  • Demonstrated ability to maintain proactive, flexible, inventive approach.
  • Possess commitment to professionalism and communicability.
  • Ability to provide excellent customer service for both internal and external customers.
  • Ability to exhibit a collegial attitude and excel within a collaborative team working environment.
  • Strong ability to communicate effectively within a multi-cultural environment and with people from diverse cultures and countries.
  • Strong personal commitment to continual professional development.
  • Interest in and commitment to the mission of Cultural Vistas.
  • Extremely detail-oriented and organized.
  • Must be proficient in Microsoft Suite products. Prior CRM experience (Salesforce) a plus. Adobe Creative Suite and Content Management Systems (CMS) website experience a plus.
  • Education: Bachelor’s degree required; International Relations, Business, Education, German Studies, Political Science or other related degree preferred.
  • Years of Experience: Minimum of 2-3 years of administrative, customer service, client relations management or program management experience required. Previous work or academic experience in Germany required.
  • Domestic and international travel may be required. Work on weekends, holidays, and evenings may be required.

How to Apply
Please apply online: https://culturalvistas.hyrell.com/UI/Views/Applicant/VirtualStepHardSkill.aspx?TemplateId=165781&ApplicantID=5127643&tzi=Eastern%20Standard%20Time.

Deadline – N/A