04SEP - Client Engagement Manager, Dataminr - Deadline: N/A

Organization Description

Dataminr is the leading real-time information discovery company for enterprise clients. Dataminr transforms the public Twitter stream into actionable alerts, identifying the most relevant information in real-time for clients in Finance, News and the Public Sector.  Using powerful, proprietary algorithms, Dataminr instantly analyzes all public tweets and delivers the earliest warning for breaking news, real-world events, off-the-radar content and emerging trends. Dataminr clients receive information first, ahead of traditional sources.  Dataminr was founded in 2009 and is headquartered in New York, NY, with satellite offices in Washington, DC and Bozeman, MT.


Location – Washington DC


Job Description

At Dataminr, we are seeking a highly motivated individual to lead engagements with our public sector clients, helping to tackle their most difficult data challenges. On a daily basis, our Client Engagement team (1) interfaces directly with DPS (Dataminr for Public Sector) clients; (2) works closely with these clients to identify their most difficult challenges and leverage the Dataminr platform to solve them; (3) quickly monitors and analyzes our data feeds and signals concerning national security issues; and (4) keeps up-to-date on key developments in the national security space and assesses the security impact of real-time Dataminr signals


Job Responsibilities

Be an expert on Dataminr’s platform; deeply understand open-source and social media analytics

Demonstrate platform capabilities to senior agency officials, and support business development efforts across the public sector vertical

Learn client mission sets and operational processes; integrate Dataminr into clients’ workflow and recommend best practices

Train and support new users on-site or through video teleconference

Gather client feedback and coordinate DPS development with the engineering and product teams

Forecast potential client use-cases and provide immediate support or remediation


Job Requirements

Bachelor’s degree in a related field

5 to 7 years of experience supporting the public sector, military and/or intelligence community

Knowledge of open-source and social media analysis efforts of public sector, military and/or intelligence community

Excellent verbal and written communication skills

Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment

Software sales and/or software deployment experience is preferred

Eligible for U.S. security clearance required; TS/SCI security clearance is desirable

Must be willing to travel domestically as needed (approx. 25%)

Must be authorized to work in the US (no immigration sponsorship offered)


How to Apply

Apply at https://www.dataminr.com/careers/


Deadline – N/A.